At Esbilia, we respect your privacy and are committed to protecting your personal information. The policy below describes the types of personal information we collect, how we use it, the third parties we may share it with, and the choices available to you regarding our use of your data. We also outline the security measures we take to protect your personal information and provide you with ways to contact us regarding our privacy practices.

We may collect personal information about you in various ways, including when you shop at our store, visit our website, interact with us on social media, attend our events, or engage in surveys. The types of personal information we may collect include:

  • Contact Information: Name, postal address, email address, and phone numbers.
  • Account Information: Username, password, and preferences.
  • Payment Information: Payment card number, expiration date, authorization number, security code, billing address, and delivery address.
  • Transaction Information: Details of your purchases and order history.
  • Personal Information: Information such as your date of birth, marital status, interests, and experiences with our products. We may also collect contact information you provide for someone else (such as a gift recipient).
  • Third-Party Information: Information obtained through third-party service providers (e.g., payment processors).

We may use the personal information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about your orders, product availability, and customer service.
  • To offer you promotions, special events, and personalized offers based on your preferences and purchase history.
  • To improve our services, website, and customer experience.
  • To manage contests, sweepstakes, surveys, and market research activities.
  • To comply with legal obligations and protect our business interests.

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include secure payment processing systems and encryption techniques. However, please be aware that while we strive to protect your information, no method of online transmission is 100% secure. We cannot guarantee the complete security of your personal data transmitted through our website.

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in processing payments, fulfilling orders, managing marketing campaigns, or conducting surveys. These third parties are obligated to maintain the confidentiality and security of your information and use it solely for the services they perform on our behalf.

We may also share your information when required by law, or if we believe disclosure is necessary to protect the rights, property, or safety of Esbilia, our customers, or others.

You as a customer have certain rights concerning the personal information we hold about you, including:

  • The ability to access, update, or correct your personal information.
  • The option to opt-out of marketing communications or to unsubscribe from promotional emails.
  • The ability to request that we delete or restrict the processing of your personal information, subject to legal restrictions.

For more information on how to exercise these rights, or if you have any concerns about how your data is being used, please contact us at sales@esbiliajewelry.com.

We may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page, and the changes will take effect as soon as they are posted. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.

If you have any questions or concerns about this Privacy Policy, please contact us at sales@esbiliajewelry.com